Hand-Carved Nilgiri White Granite Lady Bust | Luxury Sustainable Art Decor

Care Instruction:
This Nilgiri White Granite is remarkably resilient and weather-proof, designed to last for centuries. Unlike marble, it is highly resistant to staining and environmental wear. To clean, simply wipe with a soft, damp cloth. The stone’s natural luster is enhanced by time and gentle handling, becoming more radiant as it ages within your home.

At Indie Kaarigari, we take pride in the craftsmanship of our products. Since many of our items are handcrafted or made-to-order, we follow a specific timeline to ensure quality.
Free shipping anywhere in India.
Shipping & Delivery
We strive to get your order to you as quickly as possible. Please note the following delivery timelines:

1. Ready-to-Ship Inventory: Orders are typically delivered within 7–10 business days.
2. Made-to-Order / Backorder: If the item is not currently in hand, it requires a preparation time of 10–15 days. You can expect delivery within 15–25 days (this includes the preparation period).

Once your order is dispatched, you will receive a tracking link via email/SMS.

Returns & Replacements
To maintain the soul of artisanal craft and prevent fraudulent claims, we have a strict but fair return policy.
A. Free Returns & Replacements (Damaged Goods Only) We offer a 5-day window for free returns or replacements only if the product arrives damaged. To qualify for a free resolution, a valid Unboxing Video is mandatory.
Video Requirements (No Exceptions):
Start Early: Ideally, show the delivery partner handing over the package or the unopened package as it was dropped off.
Continuous Footage: The video must be a single, continuous clip with no cuts or edits.
Detailed Inspection: The video must show the outer packaging condition, the unboxing process, and a clear, close-up view of the physical damage to the product.
Failure to provide a complete unboxing video as described will result in the rejection of the claim.
B. Standard Replacements (Change of Mind/Size) If you wish to replace a product for reasons other than damage (e.g., size preference or change of mind), we offer a 10-day replacement window.
Cost: For such replacements, the customer is responsible for the Forward and Reverse shipping & logistics costs.
The product must be unused, unwashed, and in its original packaging with all tags intact.

How to Raise a Request
To initiate a return or replacement, please email us at admin@indiekaarigari.in or WhatsApp us at +91-9556619831 with your Order ID and the required unboxing video/photos. Our team will review your request within 48 hours.